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EXIT INTERVIEWS

HRS provides Exit Interview services to assist organisations in gathering information from employees as they leave the Company. Interviews can be conducted via telephone interview. We have found from experience that outsourcing the interview process to a non-biased third party can allow employees to feel more comfortable providing information, thus increasing the amount, thoroughness and quality of the information obtained.

Clients currently provide us with a spreadsheet of leavers each month and we undertake the telephone exit interviews on their behalf.  Employees can be called at home in an evening if this is required.

Outcome:

By documenting feedback from employees as they resign, an organisation can identify and resolve key issues that may be impacting on employee retention and control costs associated with employee turnover and training. The theory behind exit interviews is that it provides existing employees with a more positive view of the organisation knowing that the Directors are interested in uncovering concerns and issues and as a result action to resolve can be undertaken pro actively.

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